How can "Lightning Strike Twice?" Being involved in an accident is enough of a blow, but did you know that insurance companies and adjusters often try to knock you down again? Read our book, just published this year, in the Library section of our website. You can also call or email us, and we'll send you a copy -- no strings attached. We're sharing this basic information about how the system works -- the good and the bad -- so that you can be educated. And that's good for everyone.