The workers’ compensation system is set up to allow for delay. If the insurance company properly accepts your claim, it is allowed to direct medical treatment. This can result in a much slower process than what most of us are used to. Often before approving more expensive procedures or referring out to specialists, the adjuster will only authorize treatment with a general practitioner or basic physical therapy. This can go on for quite a while. If the delay is unreasonable, you can ask the Industrial Commission to get involved to force the insurance company to provide adequate care. We often file medical motions to force insurance companies to speed up authorization of treatment.